Nitro shows black background instead of white background on this pdf: http://files.environmentyukon.ca/matt...
Screenshot: http://files.environmentyukon.ca/matt...
Nitro Reader 2.0.0.29 on win7 x64
There are 4 other maps in this series which exhibit the same problem. The pdf-generating application is Arcmap v10. Funneling the arcmap-pdf through pdfcreator (www.pdfcreator.org) fixes the issue but that gets rid of layers and some other niceness. We'd much rather not go that route.
Adobe Reader and Acrobat display the pdf correctly: http://files.environmentyukon.ca/matt...
Nitropdf Pro v6.1.4.1 also shows the map correctly.
Official
Response
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Resolution
We have resolved this issue in Nitro Pro and Nitro Reader, if you would like to confirm this you are able to download both through the links provided below.
We will be releasing this version shortly through our update manager found under help soon, but for now you will need to download and install ontop of your current installation directly through our download area's on the respective sites..
Nitro Pro Installation - Download Area on our support page.
Nitro Reader Installation - Download Page on our Reader Site.
Cheers,
Alex
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Hi there,
Sorry for the problem you're experiencing. Do you think that you would be able to provide us with a link to the PDF file, or to put it in our dropbox here - http://dropbox.yousendit.com/nitropdf
We'll take a look at why this is happening and get it fixed. -
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Hi Chris, please read the message again, it includes a link to the pdf file demonstrating the problem, as well as screenshots.
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Hi Guys,
This issue has been resolved in a internal beta release we are currently testing. We expect to be releasing this shortly and it will be available through our update manager from within Nitro Reader and Nitro Pro.
If I am able to confirm with you Bill that the issue you have experienced is resolved it would be great, you are able to submit the file showing these signs I can verify this for you.
Please address this to myself and include this threads subject in the message feild when submitting
I will post here once this update is live and give you both instructions to ensure you successfully upgrade and resolve this.
Thanks for your patience,
Alex -
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Resolution
We have resolved this issue in Nitro Pro and Nitro Reader, if you would like to confirm this you are able to download both through the links provided below.
We will be releasing this version shortly through our update manager found under help soon, but for now you will need to download and install ontop of your current installation directly through our download area's on the respective sites..
Nitro Pro Installation - Download Area on our support page.
Nitro Reader Installation - Download Page on our Reader Site.
Cheers,
Alex -
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