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I use stamps.com to ship pacakges. If I need to create a reutrn label, I will print it, scan, and email that PDF to a customer. It is a waste of paper and time.
Is there a way to print to the PDF using Primo? Stamps.com says Primo Printer doesnt support that "Label Size" so it prevents the print job.
thanks!
Jason
Converting Stamps.com Shipping Labels to PDF Format
Promoted
Response
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Hey Everyone,
I'm checking on the site, and I see the below disclaimer:
"USPS security regulations require Stamps.com to prevent anyone from printing postage to a PDF. For this reason, when you attempt to do so one of two things may happen:
You will receive a runtime error followed by the software closing without warning
You will receive error message 80004005
Unfortunately the postage for the label(s) that you were attempting to print will have been deducted from your postage balance, therefore you will need to either Reprint or Refund these postage labels. If you need to refund the postage label you may only do so from the REFUND window, which is only available in versions 7.6 or higher. If you are on an older version simply download the latest free version of our software to gain access to this feature.
To prevent this from happening in the future you will need to select any non-PDF printer from the Print dialog."
Are you printing the actual shipping labels that contain the price codes/shipping details? If so, the site is restricting this action.
Let me know if this doesn't help.
Thanks!
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Hi Jason,
Stamps.com offers the ability to send a Return Shipping Label from inside the software. Just find the original shipment in your "history," and then click on the "Return" button.
This will allow you to email your customer a pre-addressed postage paid shipping label from your account. The label can be printed by your customer from any web browser up to 24 hours from the time you send the email, on any standard desktop printer, and can be shipped on any day.
Note: Return shipping labels can only be created for packages originating from Stamps.com that were sent using Delivery or Signature Confirmation.
Go to www.stamps.com/support and type in "return shipping labels" for more info.
Thanks!
Eric
Stamps.com -
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Thanks, but thats the problem. I dont need delivery confirmation and stamps.com only give the customer 24 hours to print the label. Sending a PDF is much easier and less expensive.
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Dear Jason,
You can use the Nitro Creator, that comes with the free Nitro Reader.
You should be able to print to the Nitro Creator without any issue.
Thanks!
Cheers,
-- Nitro Team -
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Hi David
Thanks for the tip, but it didnt work. Same problem. When I use stamps.com and select Nitro or Primo, it tells me the printer isnt supported. See stamps.com is looking for a device to print out to a specific label. My zebra label printer is preset to print 4x6 labels. So when stamps.com sees that my zebra is programmed for a 4x6 label in the printer settings ( within the control panel, etc ), it accepts it.
Now I adjusted the paper size in Nitro's printer settings, but with no luck. When I call stamps.com about it they dont offer support for it. Whats odd is my I purchased my new HP PC it came with a PDF created with a free trial. This worked with no adjustments to any printer settings. I axed it at the end of the trial thinking I could use Primo. Now I am out of luck and I dont recall the name of the program!
thanks!
Jason-
Did you ever figure this out? We're in the same boat. Are there ANY PDF "printers" that work with Stamps.com?
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None that I found. PDF complete was doing it for a while when it came with my new HP desktop. But then it stopped when I updated it.
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Thanks for the reply. Just curious...does "when I updated it" refer to the PDFcomplete software or to your Stamps.com version? -
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Bummer. I found a list of "recommended" PDF printers - Bullzip, etc, that I'm thinking about loading and testing all of them in the hope that one will work. It reeeeeally puts a crimp in our (as hoped for) work flow - the part where the work is done on one computer in one location and the printing/packaging takes place in another location. We need to find a solution to that and we thought PDFing the labels onto a shared folder would be it.
Cheers. -
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Please let me know. I gave up on this after a ton of research. At this point I print, scan, email.
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Jeez, that's horrible. We are looking to expand and being able to create the labels and then print at later time/different location is the only way that's going to happen.
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Hey Everyone,
I'm checking on the site, and I see the below disclaimer:
"USPS security regulations require Stamps.com to prevent anyone from printing postage to a PDF. For this reason, when you attempt to do so one of two things may happen:
You will receive a runtime error followed by the software closing without warning
You will receive error message 80004005
Unfortunately the postage for the label(s) that you were attempting to print will have been deducted from your postage balance, therefore you will need to either Reprint or Refund these postage labels. If you need to refund the postage label you may only do so from the REFUND window, which is only available in versions 7.6 or higher. If you are on an older version simply download the latest free version of our software to gain access to this feature.
To prevent this from happening in the future you will need to select any non-PDF printer from the Print dialog."
Are you printing the actual shipping labels that contain the price codes/shipping details? If so, the site is restricting this action.
Let me know if this doesn't help.
Thanks! -
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It is technically a violation. Mostly because you of the origin zip code and some service rates change base on distance shipping. If you PDF a label with no tracking, it is easy to reproduce and steal postage. I couldnt do that if I wanted as each of my labels has an RMA # on it.
We need the pdf printer to act like it is a printer that supports a 4x6 label. yes I have tried tweaking with this and with no luck. Stamps.com wont print a 4x6 thermal label to an inkjet printer. It knows the difference. -
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@Kyle: yes I was aware of the restriction, but I'd like to get around it to facilitate workflow in our business.
Forcing all postage and label "production" to take place on a single computer (which is what the Stamps.com and USPS restriction effectively does) kills our workflow. We need to be able to have postage created by one employee in the office but have the labels printed at the warehouse by a different employee (separated by miles and miles). And we aren't big enough or technically sophisticated enough to be able to do that with a multi-location intranet or anything like that. Our return address and shipping location is at the warehouse anyway. -
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Paypal.com/shipnow will allow you to print to a pdf -
